Nuclivision, acting as the data controller, is committed to safeguarding personal data with the utmost care. We ensure that personal data is processed fairly and lawfully in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter “GDPR”), as well as any applicable current or future national or international legislation that may supplement or replace it. Additionally, Nuclivision processes personal data in accordance with applicable U.S. legislation, including but not limited to: (i) the Health Insurance Portability and Accountability Act of 1996 (HIPAA), (ii) the Health Information Technology for Economic and Clinical Health Act (HITECH), and (iii) all associated rules, regulations, and related laws enacted pursuant to these acts.

This privacy policy is applicable to our website, accessible through https://www.nuclivision.com, and all (commercial) relations between Nuclivision and its customers and business partners.

Notions such as "data subject", “processing”, “processor”, “controller” or “personal data” shall have the meaning attributed under the GDPR.

Owner and Data Controller

NUCLIVISION BV
Edward Pynaertkaai 87, 9000 Ghent, Belgium
Contact email: info@nuclivision.com

‍

Types of Data Collected

This Website collects various types of Personal Data, either directly or via third parties, including but not limited to: Usage Data; tracking technologies; email address; first name; last name; phone number; physical address; company name; country; occupation; state; and ZIP/Postal code.

Detailed information regarding the specific types of Personal Data collected can be found in the relevant sections of this privacy policy or in specific notices provided prior to the Data being collected. Personal Data may be provided voluntarily by the User or, in the case of Usage Data, automatically gathered during the use of this Website.

Unless explicitly stated otherwise, all Data requested by this Website is necessary for providing its services, and the failure to provide such Data may prevent the Website from delivering those services. In instances where it is indicated that certain Data is optional, Users may choose not to provide it without affecting their access to or the functionality of the Service.

Users with questions about which Personal Data is required are encouraged to contact the Owner for more information.

The use of Cookies or other tracking mechanisms by this Website, or by third-party service providers engaged by this Website, is aimed at delivering the Service requested by the User, along with any other purposes described in this document and the Cookie Policy.

Users are responsible for ensuring that any third-party Personal Data they obtain, publish, or share through this Website is handled appropriately.

‍

Data Processing

Methods

The Owner implements suitable security measures to prevent unauthorized access, disclosure, alteration, or destruction of the Data.

Data processing is conducted using computers and IT-enabled tools, in accordance with organizational procedures and practices that are closely aligned with the purposes outlined. In addition to the Owner, the Data may be accessible to certain individuals involved in the operation of this Website, including those responsible for administration, sales, marketing, legal matters, and system administration, or to external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, and communication agencies) that the Owner may appoint as Data Processors, if required. An updated list of these parties is available upon request from the Owner.

Location

Data is processed at the Owner's main operating offices as well as at any other locations where the parties involved in the processing are situated.

Depending on the User's location, the transfer of Data may involve moving the User's Data to a country different from their own. For more information about where such transferred Data is processed,  Users should refer to the section titled “Detailed Information on the Processing of Personal Data.”

Retention Time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

‍

Purposes of Processing

The User's Data is gathered to enable the Owner to deliver its Service, meet legal requirements, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), and identify and prevent malicious or fraudulent activities. Additionally, the Data serves purposes such as Tag Management, Analytics, Displaying content from external platforms, Managing contacts and communications, Contacting the User, and interacting with data collection platforms and other third parties.

For more details on the Personal Data used for each specific purpose, Users should refer to the section titled “Detailed Information on the Processing of Personal Data.”

‍

Detailed Information on the Processing of Personal Data

Personal Data is collected for the following purposes and using the following activities and services:

• To provide and maintain our Service: including monitoring the usage of our Service.
• To manage the User's Account: to handle the User's registration as a Service user. The Personal Data provided by the User can grant access to various functionalities of the Service available to registered users.
• For the performance of a contract: to develop, comply with, and execute the purchase contract for the products, items, or services purchased by the User or any other contract made with the Owner through the Service.
• To contact the User: by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as push notifications from a mobile application regarding updates or informative communications related to the functionalities, products, or services contracted, including security updates, when necessary or reasonable for their implementation.
• To provide the User with news, special offers, and general information: about other goods, services, and events similar to those already purchased or inquired about, unless the User has opted out of receiving such information.
• To manage the User's requests: to attend to and manage requests made by the User.
• For business transfers: to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Owner's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data about Service users may be included among the assets transferred.
• For other purposes: such as data analysis, identifying usage trends, assessing the effectiveness of promotional campaigns, and evaluating and improving the Service, products, services, marketing, and overall user experience.

‍

Further Information for Users

This Website uses Trackers. To learn more, Users may consult the Cookie Policy.

Further Information for Users

Legal Basis for Processing

The Owner may process Personal Data of Users under the following conditions:

• Users have provided explicit consent for one or more specified purposes.
• The processing is necessary for the execution of a contract with the User or for pre-contractual obligations.
• The processing is required to comply with a legal obligation to which the Owner is subject.
• The processing pertains to tasks carried out in the public interest or in the exercise of official authority vested in the Owner.
• The processing is necessary for the pursuit of legitimate interests by the Owner or a third party.

The Owner is available to clarify the specific legal basis for processing Personal Data, including whether the provision of such Data is a statutory or contractual requirement or a prerequisite for entering into a contract.

Retention Period Information

Unless stated otherwise in this document, Personal Data will be processed and retained only for as long as necessary to fulfill the purpose for which it was collected and may be kept longer if required by legal obligations or based on User consent.

Specifically:

• Personal Data collected for contract-related purposes will be retained until the contract is fully executed.
• Personal Data collected for the Owner’s legitimate interests will be kept as long as necessary to fulfill those interests. Specific information about these interests can be found in relevant sections of this document or by contacting the Owner.
• The Owner may retain Personal Data for a longer duration if the User has given consent for such processing, provided that consent remains valid. Additionally, Personal Data may be retained for extended periods if required to meet legal obligations or by order of an authority.

Upon expiration of the retention period, Personal Data will be deleted. Consequently, rights such as access, erasure, rectification, and data portability cannot be exercised once the retention period has ended.

Rights of Users under the General Data Protection Regulation (GDPR)‍

Users have certain rights regarding their Data processed by the Owner, subject to legal limitations:

• Withdraw Consent: Users can withdraw their consent at any time, where consent was previously given for processing Personal Data.
• Object to Processing: Users can object to the processing of their Data if it is based on a legal ground other than consent. Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
• Access Data: Users have the right to determine if their Data is being processed, obtain information about the processing, and receive a copy of the Data.
• Verify and Rectify: Users can verify the accuracy of their Data and request updates or corrections.
• Restrict Processing: Users can request the restriction of their Data processing, during which time the Data will be stored but not processed for other purposes.
• Erasure: Users have the right to request the deletion of their Personal Data from the Owner’s records.
• Data Portability: Users can receive their Data in a structured, commonly used, and machine-readable format and, where feasible, transfer it to another controller.
• Lodge a Complaint: If you encounter any issues, we encourage you to contact Nuclivision to seek an amicable resolution. However, if you believe that an amicable resolution is not possible or preferable, you have the right to file a complaint with the Belgian Data Protection Authority. You can reach them at: Gegevensbeschermingsautoriteit, Drukpersstraat 35, 1000 Brussels, Tel: +32 (0)2 274 48 00, Email: contact@apd-gba.be. Users can file a complaint with their competent data protection authority.

As Nuclivision is acting as a data controller for the purposes of the website, you, as a data subject, can send a request to exercise your rights to us. We will make sure to handle your request in accordance with the GDPR.

When you submit a request to exercise your rights under data protection laws, Nuclivision may need to request additional information to verify your identity. If processing your request requires unreasonable efforts—such as being technically or organizationally nearly impossible or excessively costly—Nuclivision may charge you a reasonable fee to cover the administrative costs of fulfilling the request. Additionally, Nuclivision reserves the right to refuse requests that are excessive, particularly if they are repetitive. For any questions or requests, please contact us at info@nuclivision.com.

‍

Additional Information about Data Collection and Processing

Legal Action
The Owner may use the User's Personal Data for legal purposes in court or during the stages leading to potential legal action due to improper use of this Website or related Services. The User acknowledges that the Owner might be required to disclose personal data if requested by public authorities.

Additional Information About User's Personal Data
Beyond the information provided in this privacy policy, this Website may offer additional and contextual details about specific Services or the collection and processing of Personal Data upon request.

System Logs and Maintenance
For operational and maintenance purposes, this Website and any third-party services may collect files that record interactions with the Website (System logs) or use other Personal Data (such as IP addresses).

Information Not Contained in This Policy
Further details about the collection or processing of Personal Data can be requested from the Owner at any time. Please refer to the contact information at the beginning of this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the top. Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.